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Stocks Weekly CFPB Complaints

Weekly mapping of CFPB consumer complaints to listed companies with risk scores and metadata.

1,730,498 rows over 1,283 symbols, 25 columns, covering 2011-12-01 to 2026-04-10. The most recent observation is 2026-04-10.

Why It Matters

This dataset introduces consumer-complaint signals into financial equity models by:

  • Reputational risk: Rising complaint intensity can foreshadow regulatory actions and spread widening for financial issuers.
  • Event detection: Weekly cadence captures fresh issues that may not yet be reflected in prices.
  • Alternative sentiment: Complaint narratives add a consumer-sentiment layer beyond traditional news feeds.

Load It

Installation/Upgrade:

pip install --upgrade pwb-toolbox

Load the Dataset:

from pwb_toolbox import datasets as pwb_ds

df = pwb_ds.load_dataset("Stocks-Weekly-CFPBComplaints", symbols=["EFX"])
print(df.iloc[0, :])

Example Output:

symbol                                                                        EFX
datetime                                                      2025-11-15 00:00:00
company                                                             equifax, inc.
bloomberg_share_id                                                   BBG001SXXC92
culpability_score                                                        0.157216
complaint_score                                                           0.02616
grievance_score                                                          0.054874
total_risk_rating                                                        0.079417
product                         Credit reporting or other personal consumer re...
sub_product                                                      Credit reporting
issue                                        Incorrect information on your report
sub_issue                                     Information belongs to someone else
consumer_complaint_narrative                                                 None
company_public_response                                                      None
state                                                                          CA
zip_code                                                                    94579
tags                                                                         None
consumer_consent_provided                                                    None
submitted_via                                                                 Web
date_sent_to_company                                                   2025-11-15
company_response_to_consumer                                          In progress
timely_response                                                               Yes
consumer_disputed                                                            None
selected_name                                                       equifax, inc.
similarity                                                                    1.0

Columns

Column Name Description
symbol Stock ticker linked to the complaint.
datetime Week-ending snapshot date (YYYY-MM-DD).
company Reported company name in the complaint.
bloomberg_share_id Bloomberg share identifier for the matched company.
culpability_score Model score estimating company culpability.
complaint_score Model score reflecting complaint severity.
grievance_score Model score capturing grievance intensity.
total_risk_rating Aggregated risk rating from complaint signals.
product Product category mentioned in the complaint.
sub_product Sub-product category for the complaint.
issue Primary issue raised.
sub_issue Detailed sub-issue for the complaint.
consumer_complaint_narrative Narrative text describing the complaint.
company_public_response Company's public response text, if available.
state U.S. state of the complainant.
zip_code ZIP code of the complainant.
tags Tags applied to the complaint.
consumer_consent_provided Consent flag for sharing the complaint narrative.
submitted_via Channel through which the complaint was submitted.
date_sent_to_company Date the complaint was sent to the company.
company_response_to_consumer Company's response classification.
timely_response Indicates whether the response was timely.
consumer_disputed Whether the consumer disputed the resolution.
selected_name Matched entity name used to link the complaint to the symbol.
similarity Matching similarity score.

Access

Browsing the card and the schema is open to anyone. Downloading the files needs an approved request, tied to a subscription: what each plan includes. The same subscription covers the other datasets in this organisation.

Elsewhere

Papers With Backtest publishes 32 datasets on the Hub and codes the papers that use them. Every strategy in the catalogue is run over its own full history before it is published, which is where the numbers above come from.

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